Iron Mountain Technology Jobs

y Policy Statement, <a href="https://www.dol.gov/agencies/ofccp/posters">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Lead Mobile Device Administrator in Boston, Massachusetts

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

ABOUT THE OPPORTUNITY

The Lead Mobile Device Administrator oversees, coordinates and participates in the daily activities of the Mobile Device Administration/Provisioning team under the direction of the Senior Director, Global WTC Service Delivery. This role ensures safe and effective operations of the daily activities associated with access for all mobile devices, including monitoring and optimization of related costs across all groups within Iron Mountain.

Areas of responsibility include, but are not limited to, mobile device provisioning, mobile vendor relationship management, opportunities for operational expense reduction. This role requires a high degree of communication/interaction with end users and outside vendors/consultants. In addition, the Lead Mobile Device Administrator must consistently display good judgment and have effective interpersonal communications. Confidentiality and discretion are required consistently.

THE IDEAL PROFILE

  • 10+ years of experience, with mobile vendor management, end user support on mobile endpoints and provisioning of devices.

  • Ability to work off hours when needed. Availability to work later than end of shift or come in earlier if required.

  • Technical troubleshooting and hands-on experience with iOS and Android devices is required

  • In-depth knowledge of mobile device troubleshooting methods - both client and server-side is required

  • Experience with: Google Workspace MDM, Exchange ActiveSync, iOS and Android devices

  • Ability to perform end user training on iOS and Android device technology

  • Understanding of at least one enterprise-level mobile device management application such as Google Workspace, Good for Enterprise, AirWatch, BES.

  • A highly motivated, a self-starter who is able to work independently as well as part of a team.

  • Excellent organization and time management skills; ability to prioritize and work concurrently on a variety of projects and follow-thru to completion. .

  • Superior customer service, interpersonal (in person and over the phone) and problem solving skills.

  • Ability to keep confidential any information, observations or viewpoints regarding Agency personnel and clients.

Category: Information Technology Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0032333

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