Iron Mountain Principal Architect in Boston, Massachusetts
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Principal Architect – Global Operations Platforms
Reporting to the Sr Director of Global Operations Platforms, this position will be a key Information Technology change agent in the digital transformation journey of Iron Mountain. The Principal Architect will lead enterprise architecture, solution design, implementation, & support of the global warehouse management and transportation/logistics platforms at Iron Mountain. This role will work directly with business process owners and stakeholders as well as adjacent application owners to ensure proper solution design for data integration, throughput, and reliability. Enthusiasm for new technologies and ability to inspire cultural change is a must. We are looking for an individual who can lead a team of architects and engineers in a matrixed environment to transform legacy application architecture into a modern, cloud-native platform that supports global business processes.
Candidates will possess the necessary balance of strategic vision coupled with hands-on leadership when needed. The Principal Architect - Enterprise Platforms must have the ability to design systems, processes, and procedures that scale to meet the needs, challenges, and opportunities of the organization. Moreover, they will need to build relationships across all layers of the organization.
They will be an outstanding communicator, capable of describing the business impact and cost justification of initiatives, as well as the transformational potential of emerging technologies. They must possess executive presence, communication, and senior-level influencing skills.
Principal Duties and Responsibilities:
Experience in large scale platform design and development in large global enterprises.
Experience working in public cloud and on-premise environments using cloud-native technologies like containers, Kubernetes, and service mesh.
Experience working with structured and unstructured big data and working with stakeholders to uncover insights in these data sets at scale.
Experience in data privacy / protection regulations and how to build systems to ensure compliance while meeting the needs of the business
Ability to work closely with Enterprise Data Architecture and Enterprise IT Operations & Governance teams to streamline data flows and data governance
Experience in setting enterprise architecture technology standards and participating in the establishment of EA SOPs to maximize low-risk change through IT systems
Ability to work closely with IT security and program management teams in the delivery of IT services
Ability to work closely with the IT Leadership team to influence improvements to systems and processes
Develops and maintains productive relationships with business departments across the enterprise; manages system performance and availability to agreed standards
Actively drives the strategic partnership with key vendor and partner relationships
Has responsibility for hiring, training, motivating, and retaining top employees resulting in the development and maintenance of a high-performance team
Keeps abreast of industry trends through benchmarking, participation in professional associations, etc. in order to lead strategic business direction of the department
Knowledge, Skills and Qualifications:
Number of Years of Work Experience: 15+ with 10 years as an IT manager
Strong knowledge of public cloud technologies and cloud economics including AWS, Azure, GCP
Strong knowledge of big data and data lake architecture
Strong background in building enterprise scale, high throughput, low latency platforms
Ability to bring SRE principles to the platform
Must be committed to a culture of continuous improvement
Exceptional customer service skills, in addition to extensive experience working in a team-oriented, collaborative environment.
Must be able to communicate effectively with users, executives and senior leaders at all levels
Ability to effectively prioritize and execute tasks
Strong communication, influencing, and presentation skills
Exceptional organizational skills with the ability to manage multiple projects and teams with competing priorities.
High level working knowledge of multiple complex software and hardware platforms including network architectures
Ability to work in a fast paced, high tech environment juggling multiple priorities while meeting deadlines
Previous knowledge of best in class Customer Service & Support teams
Ability to maintain a positive attitude in high pressure situations and manage distributed teams with competing priorities with tight deadlines
Acting as the IT escalation point of contact for Executives - ensure customers are highly satisfied with the service provided and that we are providing continuous improvement
Education: BS/BA degree in Computer Science/ Information Technology/ Information Security or related field or equivalent experience
Category: Information Technology Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
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