Iron Mountain Site Reliability Engineer (Remote) in Harrisburg, Pennsylvania
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The ideal candidate for this role is a software and systems savvy engineer that is comfortable with designing, building, and integrating solutions across technical and business capability domains with cost and strategic implications. Solutions may consist of proven or unproven technologies or multiple implementation technologies at once within domains that experience rapid change.
Our Site Reliability Engineer would need advanced knowledge of infrastructure, scripting skills, and engineering disciplines. This role requires equal parts development and operations with a software engineer mindset. Using technical and operational skills, this role will increase application reliability at scale.
What you will do:
Building software to help operations and support teams
Write clean, high-performance, and well tested, infrastructure code with a focus on reusability and automation
Develop monitoring, define SLAs, SLOs and error budgets for mission critical platforms while helping to coordinate product launches and reliability exercises
Collaborate and contribute with other enterprise teams on Iron Mountain’s digital transformation journey, including the impact on infrastructure, networks and security
Work closely with Architects and provide support to senior staff, ensuring designs align with the technological and business directions across the company
Support IT deployments with involvement Platform as a Service (PaaS), Software as a Service (SaaS), or Infrastructure as a Service (IaaS)
Manage central platforms as a service for growth and scale
Implement enhancements to the company's digital and data infrastructure, supporting internal customer's operational needs.
Take part in on-call rotations
Document previous “tribal knowledge” and eliminate tech debt
What you bring to Iron Mountain:
Bachelor's Degree or equivalent and 3+ years of relevant work experience
1 - 2 years with provisioning automation
Ability to be part of a team working 100% remote
Experience with Operating System, troubleshooting and coding/scripting using high-level languages
Experience with infrastructure systems that support enterprise data science and analytics capabilities, including streaming and real-time analytics
Deep understanding of common scripting languages (Powershell, Python, Bash, Go).
Experience working with on premise hyper converged environments (Nutanix)
Experience working with virtualization platforms (VMware, Acropolis)
Desire to deliver automation to the Windows and Linux Server platforms
More experience with Linux Builds and Linux Operating Systems (RedHat) preferred.
Experience with current pipeline tools (Terraform, Ansible, Jenkins, Packer, Git)
Involvement in some on-premise to cloud migration or Application Modernization efforts
Experience managing a full application stack with high availability requirements
Full Stack troubleshooting experience including networking, operating system (Windows Server, RHEL/CentOS), HA Proxy, Nginx, RDBMS is preferred
Experience leveraging monitoring tools to meet contracted SLAs with SLO and SLI responsibilities.
Strong written and verbal communication skills
Able to thrive in a collaborative and cross-functional environment
3 - 7 years experience as a Site Reliability Engineer
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE