Iron Mountain G Suite Admin in Remote, Florida
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Iron Mountain is seeking a Technical G Suite System Administrator to join the End User Technology team, supporting the global Iron Mountain employee base. The End User Technology team is focused on implementing and optimizing technologies that enable a collaborative, mobile and productive workforce.
Provide administration oversight for day-to-day activities in G Suite admin console,
Partner with the G Suite program team, IT Support Teams and business users to support, grow and mature the operational effectiveness of Google Suite, Google Cloud and adjoining technologies in the collaboration ecosystem.
Support execution of G Suite governance from a system administration perspective
Partner with Security to enforce security and audit controls for the G Suite Environment
Partner with other IT functions to resolve issues impacting the G Suite environment
Lead the technical integration or separation of email and collaboration systems during mergers, acquisitions or divestitures
Lead and execute G Suite SSO integrations
Escalate necessary support issues to Google Support and work directly with them to revolve
Collaborate with Google Product Managers to provide feedback, evaluate and recommend feature enhancements, primarily for Google administration
Manage and administer Google EMM environment, enterprise Mobile App Store, device enrollments and resolve complex mobile OS specific issues
Manage and remediate issues related to Google Chrome on end point devices
Setup Google Analytics digital properties, enable dashboards & reports, troubleshoot and resolve issues pertaining to improper or inadequate reporting
Take ownership of the overall GSuite account management process integrated with enterprise IAM. Develop new system processes and improve existing ones for efficient GSuite account lifecycle management
Administer and manage the publishing and revocation of apps and extensions the enterprise mobile and Chrome app stores
Oversee email retention activities to comply with legal records retention policies
Collaborate with other technical and functional teams to Document and support business rules, system operating procedures that pertain to the Google platform. Enhance documentation periodically for currency and relevance
Act as the single point of contact for P1 and P2 incidents, perform business impact assessments, coordinate and carry out suitable resolutions involving key technical teams including Google support. Provide problem resolution reports for management as required.
Bachelor degree in Computer Science, Engineering or related discipline
5+ years related experience
Strong expertise in email, email infrastructure, mail transfer protocols, mail access protocols, email security
Must comprehend relationship between company policies, business & technical processes and procedures
Must be a self starter, with good time management skills, able to manage multiple activities simultaneously while requiring little or no oversight and/ or direction.
Must demonstrate strong interpersonal and verbal communication skills and the ability to collaborate in a team environment.
Must demonstrate strong analytical, critical thinking, problem solving skills with ability to apply new technologies, concepts, & functionality to solve problems and implement solutions.
G Suite Administrator Certification
3+ years of experience administering GSuite for an enterprise with 10,000+ users
5+ years of configuration and administration experience in Outlook 365 or MS Exchange or Lotus Notes/ Domino or equivalent for an enterprise with 10,000+ users
Setup and administration of SAAS based solutions for the enterprise.
Working knowledge of web technologies such as HTTP, HTML, XML, Google App Engine, Cloud SQL and building cloud based enterprise applications.
Working knowledge of web applications: SDLC, Cloud based web application development concepts and principles, SAAS integration for an enterprise, web content management
Category: Information Technology Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
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